Levity Tirzepatide Review: Subscription Closure & Next Steps
Researched & written by Alan PierceClinical Pharmacology WriterUpdated
FDA warning letter
FDA issued Levity Inc. dba Levity a warning letter in February 2026 (False & Misleading Claims/Misbranded (Telehealth)). Read the letter on FDA’s own warning-letter database.
On this page
Levity’s subscription service has closed; its official notice directs customers to a new ZipHealth order.
Standout details
- Official notice states the subscription-service closure and existing-subscription cancellation
- Notice distinguishes a new ZipHealth order from automatic subscription carryover
Things to consider
- No new or repeat Levity subscription orders are accepted
- Older homepage pricing does not establish a currently purchasable subscription
Levity’s official service update says its subscription service is closing permanently and that, from September 2026, it no longer accepts new or repeat subscription orders. It directs customers to sister brand ZipHealth. This is a provider statement about the subscription service, not an inference that every associated business or treatment option has closed.3
The Livv review provides a useful contrast: its old address redirects to another provider, but a redirect alone does not prove that an existing agreement ended or transferred. Distinguish a destination change from Levity’s explicit subscription-closure notice, then confirm who controls any prior payment, prescription and records.6
The current notice changes the price comparison
The homepage repeats the move-to-ZipHealth message while retaining older program descriptions and pricing. Those older amounts should not be presented as a currently purchasable Levity subscription. Confirm the actual seller and selected treatment before comparing a new order.3,4
The service update says existing Levity subscriptions have already been canceled. It says customers can still view subscription details and contact support. Check the actual account status, prior payments and any existing prescription rather than assuming the notice resolves every individual billing or fulfillment issue.3
Levity: what the service notice changes
| Published detail | Decision before payment |
|---|---|
| New or repeat Levity subscription | Notice says no orders accepted from September 2026. |
| Existing subscription | Notice says already canceled; check actual account and prior orders. |
| ZipHealth treatment | New order and assessment, not automatic subscription carryover. |
A new ZipHealth order is a separate decision
According to the notice, a customer must place a new order with ZipHealth and undergo its assessment. The old subscription does not carry over; the notice describes ZipHealth purchases as one-time orders rather than subscriptions. Those statements do not guarantee a particular prescription, dose, price or approval under the new service.3
Request the actual medication, supplied quantity, complete payment, treating practice and pharmacy from the service handling the order. A relationship between brands does not by itself establish continuity of the same clinician, dispenser, formulation or financial agreement.
Retained Levity terms are not a new-order offer
The retained Terms describe first-order cancellation before prescribing and later subscription cancellation at least 48 hours before the next scheduled shipment. They also describe requesting a pharmacy transfer before a prescription is issued, retaining a $150 consultation fee and refunding the remaining order value.5
These are retained contractual descriptions. The later service-closure notice must not be ignored to imply a new subscription is available. For an unresolved old order, obtain the applicable agreement, prescribing and shipment status, any retained consultation charge and the actual refund calculation from support.3,5
Levity: old-order questions
| Published detail | Decision before payment |
|---|---|
| First old order | Terms describe cancellation before prescribing. |
| Subsequent old subscription order | Terms specify 48 hours before scheduled shipment. |
| Pharmacy transfer before prescription issued | $150 consultation retained, remaining value refunded under Terms. |
Keep clinical and service evidence separate
Tirzepatide trials studied specific products and treatment protocols. Their findings do not guarantee results from a particular provider or continuity of treatment between brands. A new prescription requires an individual clinical decision; confirm the clinician and dispensing pharmacy for your order.1,2
Further reading
Compare tirzepatide providers · CoreAge Rx review · GoodRx review · Tirzepatide research guide · Gallbladder risks · Thyroid cancer warning · Zepbound costs and savings · Zepbound side effects
Frequently asked questions
Can I start a new Levity subscription?
The official service update says no new or repeat subscription orders from September 2026 and directs customers to ZipHealth. Verify the actual seller before paying.
Does my Levity subscription transfer automatically?
The notice says existing subscriptions were canceled and do not carry over. It describes a new ZipHealth order and assessment, not automatic treatment or price continuity.
Does the closure notice settle an old refund?
Not every individual payment or fulfillment outcome is established by the notice. Ask support for the actual old agreement, order status and any consultation or transfer deductions.
References(6)
- Jastreboff AM, Aronne LJ, Ahmad NN, Wharton S, Connery L, Alves B, Kiyosue A, Zhang S, Liu B, Bunck MC, Stefanski A, and the SURMOUNT-1 Investigators (2022). Tirzepatide Once Weekly for the Treatment of Obesity.. New England Journal of Medicine. PMID: 35658024. Read source
- Aronne LJ, Horn DB, le Roux CW, Ho W, Falcon BL, Bays HE, et al. (2025). Tirzepatide as Compared with Semaglutide for the Treatment of Obesity (SURMOUNT-5).. New England Journal of Medicine. PMID: 40353578. Read source
- Levity (2026). Service update: subscription closure and move to ZipHealth. Levity.
- Levity (2026). Homepage: service-transition banner and retained program descriptions. Levity.
- Levity (2026). Terms: cancellation and pharmacy-transfer provisions. Levity.
- Livv / 50 Stars Health (2026). Original Livv domain: current redirect destination. Livv / 50 Stars Health.
About the author
Medical disclaimer: This content is for general educational purposes only and is not medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional before starting, stopping, or changing any treatment.
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